Effective Date: 01-01-2025
Welcome to Amin's Pet Shop! These terms and conditions govern your access to and use of our services, including the purchase of pets, pet food, pet accessories, and other products available at our store located at G.P.CHA-190/1,MOHAKHALI,TB GATE,GULSHAN,DHAKA-1212, and on our website (https://www.aminspetshop.com/). By making a purchase or using our services, you agree to comply with and be bound by these Terms.
Product Description: We offer a variety of pet products, including pets, pet food, pet accessories, and pet care items. All products will be described to the best of our ability, but we cannot guarantee that all information is free of errors. In case of any discrepancies, we reserve the right to correct them.
Availability: We strive to ensure that our products are always available, but due to high demand or supplier issues, some products may be temporarily out of stock. If a product you ordered is unavailable, we will notify you and provide options for a refund or alternative product.
Pricing: All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated. Prices may change without prior notice. Any such changes will be updated on our website or in-store.
Order Confirmation: When you place an order for any product, you will receive an order confirmation email or SMS. However, this does not constitute a final agreement. We reserve the right to accept or reject your order based on product availability, pricing, or other factors.
Payment: We accept payments via [mention accepted payment methods: cash, credit/debit cards, bKash, mobile payments, etc.]. Payments must be made at the time of purchase, and no product will be delivered or handed over without payment being completed in full.
Delivery: If you choose home delivery, we will provide an estimated delivery date based on your location. Delivery charges may vary based on the location and size of your order. We are currently delivering to all over Bangladesh.
In-Store Pickup: Customers may also opt for in-store pickup. Please bring your order confirmation to collect your purchase.
Pets: Due to the nature of live animals, pets are non-returnable unless deemed unhealthy or damaged upon receipt. If you receive a pet that is ill or damaged, please notify us within 24 hours of receipt, and we will arrange for a replacement or refund.
Pet Food and Accessories: If you are unsatisfied with pet food or accessories, we accept returns only if the product is unopened, in its original packaging, and within One days of purchase. Opened or used products are non-returnable unless defective.
Refunds: If eligible for a refund, we will process it within Theree days to your original payment method. Shipping fees are non-refundable.
Care of Pets: Once you purchase a pet, you are responsible for providing proper care, including food, shelter, and medical attention. Please ensure that you have the necessary experience or research to care for the type of pet you are purchasing.
Pet Health: We do our best to ensure that all pets sold are healthy and vaccinated according to industry standards. However, we cannot be held liable for any medical issues after purchase unless they arise directly due to the pet’s condition at the time of sale.
Follow Local Laws: Ensure that you comply with local laws regarding the care and ownership of pets in your area.
We respect your privacy. Personal information collected during the purchase process (name, address, contact information, etc.) will only be used for processing your order and communications related to the sale. Your data will not be shared with third parties unless required by law.
Product Liability: We are not liable for any damages, injuries, or losses caused by the misuse of our products or pets. Please use all products in accordance with their intended purpose.
Pet Ownership Liability: You, as the pet owner, assume all liability for the care, health, and wellbeing of the pet once purchased from us.
Order Cancellation: You may cancel your order within Six hours of placing it, provided that the product has not yet been shipped or prepared for delivery. Once the order has been processed or shipped, cancellations will not be accepted.
Product Changes: If you wish to change an item after the order has been placed, please contact us immediately. If the item has not yet been processed, we will make the necessary adjustments.
We strive to maintain ethical practices in sourcing and selling pets. All pets sold are obtained legally and responsibly, ensuring the welfare of animals is prioritized.
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be reflected on our website and will take effect as soon as they are posted.
For any questions, concerns, or to report an issue with a product, please contact us at:
By purchasing from Amin's Pet Shop, you agree to these Terms and Conditions.
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